2025: How to Appeal Ryanair Gate Fee When Bag is Correct Size [Video]
If you're flying with Ryanair in 2025, it's more important than ever to understand their strict baggage rules - especially if you're bringing more than a small bag (40x25x20cm) on board. This guide outlines Ryanair’s fees for oversized or extra baggage at the gate, and more importantly, how you can reclaim those fees or appeal a charge if you believe it was unfair.
📹 “Reclaim Ryanair Oversized / Extra Bag Fees – Full Process Walkthrough”
Ryanair Cabin Baggage Policy – What You’re Allowed (2025)
As of 2025, Ryanair’s standard ticket includes one small personal bag only. This must fit under the seat in front of you and measure no more than 40 x 20 x 25 cm.
If you want to bring a second or larger bag, you must:
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Pay for Priority & 2 Cabin Bags, which allows a small bag plus one cabin bag up to 55 x 40 x 20 cm (max 10kg).
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Or pay to check in a 10kg or 20kg bag, which goes in the hold.
Oversized Bag Fee at the Gate (correct as of 2025)
If you show up at the gate with:
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A second bag without Priority boarding
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A bag larger than your allowance
Then Ryanair will charge you a gate bag fee in order to board, which in 2025 is:
💰 Non-priority customers pay £/€46.00 - £/€60.00 when they bring their 10kg check-in bag to the gate
e.g. You have a paid for a 10kg check-in bag, but rather than checking it at the check-in desk, you decide to bring it to the gate.
💰 Any customer pays £/€70.00 - £/€75.00 per large cabin bag sized bigger than 55x40x20cm
e.g. You have paid for Priority + 2 bags. Your large cabin bag is found to be larger than 55x40x20cm at the gate.
This fee applies per item, and you’ll have to pay to have staff add it to the aircraft hold.
⚠️ You cannot refuse the charge at the gate and still fly. If you want to dispute it, you must pay first and reclaim it later.
How to Reclaim or Appeal a Ryanair Oversized Baggage Charge
If you were charged unfairly—for example, if your bag did fit the size limits or you had Priority but the app glitched—there is a two-step process to challenge the fee:
1. Submit a Complaint via the Ryanair App
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Go to the Ryanair app or website
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Login and navigate to “myRyanair Portal” > “Help / FAQs” > “Contact us” > “Queries/Feedback” > “Fees I was charged” > “Airport Fees” > “Gate bag”
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Select the relevant flight and upload:
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Your boarding pass
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Photos of the bag at the gate in the sizer
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Photos of the bag against a measuring tape (if possible)
- Proof of fee payment
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Ryanair should respond within 28 days.
📌 Tip: Save all communication, receipts, and screenshots from the airport experience.
2. If Unsuccessful, Escalate via Aviation ADR (Alternative Dispute Resolution)
If Ryanair refuses your complaint or doesn’t respond within 28 days, you can escalate it for free through AviationADR:
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Go to aviationadr.org.uk
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Choose “Submit a Complaint”
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Select “Ryanair” from the list of airlines
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Provide:
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Ryanair complaint reference number
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Summary of your issue
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Supporting documents and evidence
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AviationADR is approved by the UK Civil Aviation Authority and offers an impartial dispute resolution process.
Summary: What to Do If You’re Charged
Step | Action | Notes |
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✅ At the gate | Pay the fee | You must pay first before appealing |
📲 After flight | Submit a claim via Ryanair app | Include all supporting evidence |
⏳ Wait 28 days | Wait for a response | Required before further action |
🛫 If denied or ignored | Escalate to Aviation ADR | Free and independent process |
Final Tips Before You Travel
- Weigh and measure your bag before leaving home
- Learn how to prepare your bag for size testing
- Take a photo of your bag with measuring tape if it’s close to the limit
- Print or screenshot your Priority boarding details to show staff if needed
Watch: How to Appeal a Ryanair Baggage Fee (Full Walkthrough)
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In this video, I walk you through exactly how to dispute a Ryanair oversized bag charge—step-by-step—from within the Ryanair app, and show you what to do if you need to escalate to AviationADR.
Questions?
I fly Ryanair regularly and I believe it's possible to fly well with them. Leave a comment on the video. I'm always looking for ways to improve the flying experience with the luggage I design and travel tips.
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