Thank you for being an early adopter of the RiutBag design! I'm Sarah, the RiutBag's designer and Riut's founder.
I read all the feedback I get from you through this survey. When its complete, I analyse the data, look at what the RiutBag does well, and where it needs to change, then I head to the drawing board to create the new generation. You could win the new design in 2017 by taking this survey and leaving your email address. Otherwise, your feedback is totally anonymous.
Riut stands for Revolution in user thinking. I revolve all my thinking around you, the user, and try to design the RiutBag to make real urban travel better for you.